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Legal information
How we handle your personal data
Baltalı Real Estate processes certain personal data to improve user experience and operate service flows effectively. Transparency and data minimization are our core principles in these activities.
What data we collect
When creating an account, basic identity and contact data such as name, surname, email address and phone number are collected. User preferences, session information and certain technical security-related data may also arise during use.
In interactive features such as messaging and favorites, user-generated content may be stored to provide the relevant service.
Why we process data
Our main purposes are to provide account management, connect users with advisors, improve the listing experience and protect service security.
We may also process limited technical logs to diagnose issues, prevent abuse and handle user support more effectively.
Retention and security
Data is retained for the period necessary to operate the relevant service. Access controls, infrastructure security and authentication checks are used to protect data from unauthorized use.
While no digital system can be claimed to be risk-free, we aim to apply reasonable technical and organizational measures.
Your rights and contact
You may submit requests regarding update, correction or deletion of your own data through our support channels. Depending on the request, additional verification may be required.
Legal obligations, consent-based processes and rights or responsibilities arising from service agreements may require separate evaluation.